Managed Services

What is ITIL? Your guide to the IT Infrastructure Library

ITIL is a framework of best practices for delivering IT services. ITIL’s systematic approach to IT Service Management (ITSM) can help businesses manage risk, strengthen customer relations, and build an IT environment geared for growth, scale, and change. View our IT supportWhat's the purpose of ITIL? ITIL focuses on automating processes, improving service management, and …

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The hows, whys and benefits of employee-choice programs

What is employee choice program? Traditionally, employers purchased work devices, stored them until new employees needed them, and then deployed them all at once. With an Employee Choice Program, employers offer their employees a chance to choose their work devices. Many businesses offer this choice to both the new joiners and employees looking to refresh their …

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What are managed IT services?

Virtually every business today needs someone to manage IT for operations to run smoothly. From computers and phones to networks and passwords, there are many moving parts that keep businesses running and their data safe. But many don’t have the time, talent, or money to keep IT tasks in-house.   That’s where IT managed services come in.  View our …

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How a network maintenance plan could improve your business

The benefits of excellent network maintenance As your business grows and expands, the challenge of setting up and maintaining a fully functioning computer network becomes increasingly complex. Advancements in technology have brought with it a range of new gadgets, software packages and connection platforms that require access to advanced network capabilities. In order to realize …

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Top 7 considerations when choosing an SD-WAN vendor and platform

Making the right decision now leads to long-term success Even as we navigate the ongoing challenges of the COVID-19 pandemic, SD-WAN adoption continues to accelerate at a breakneck pace. In fact, with fewer (or no) employees in branch sites for the time-being, some enterprises are accelerating deployments. Why? Many now recognize that WAN transformation is …

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Questions to ask your Managed Service Provider

In the digital age, many businesses are finding that maintaining their IT infrastructure is an overwhelming challenge. There are no aspects of the business that do not depend on a properly functioning IT infrastructure. The increasing complexity of that infrastructure has naturally led to outsourcing IT management and monitoring to companies that specialize in keeping …

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