Keep mission-critical systems running smoothly with AssistPath®.

Finding the right support for your organization can be challenging, especially if you manage global teams with a mix of modern and legacy technology across dozens of vendors. Our 100% North American-based team seamlessly extends to your IT support team. We support Windows, Mac, iOS, and Android devices.

Trusted by teams at

We ensure an impeccable user experience

On an average day, we respond to routine issues, isolate and troubleshoot more complex problems, determine when to escalate cases, and act as a liaison between your end users and higher-level support and infrastructure teams.


Get round-the-clock support so you can continue running your day-to-day business.

Our 24x7x365 Client Support Center helps your team fix problems fast, so your business has more time to focus on innovation. We’ll help you increase efficiency and improve IT service levels while controlling costs.


Get your device purchasing in order.

Simplify IT purchasing and streamline your procurement process. Plow Networks makes it easy for you to source and purchase products, find the best prices, approve purchase orders, monitor spend, pay vendors, and more.


Push device control and give a better experience to workers.

Get your company’s new devices configured and settings tailored to specific needs in a snap. With our device configuration, it’s as easy to manage hundreds of devices as it is one.


Frequently asked questions

What are your core hours of support?

Our full help desk support hours are from 7am to 7pm coast to coast (6am to 9pm CST). We also offer after hours Tier 1 support as a bolt on service.

What are the core applications you support?

We specialize in the support of Microsoft 365, MacOS, Windows OS, iPhone, and Android.

What is your ticketing workflow?

We receive tickets via automated alerting, email, phone, or our support portal, which are then triaged and assigned to the appropriate resort for resolution, escalating where necessary and abiding by our service level agreements. You can view our full process here.

Do you offer reporting capabilities?

Yes, we offer the option for monthly, quarterly and live reporting on our performance metrics and goals. If you’re looking for more information on our reporting capabilities, contact us.

Can you manage Mac and Windows together?

Yes! Learn about our Mac and PC support here.

Our partners that help us get the job done for you.

Start growing your business today.

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