Benefits of using a Cloud Solution Provider for Microsoft 365

As organizations and businesses look for ways to increase productivity, they are driving the high demand for cloud services.

But as that cloud usage grows, many  businesses are also unsure of the Lego they need to piece together, so to speak, so they are turning to their technology partner to guide them through the life cycle.

Customers who work with a Cloud Solution Provider (CSP) get one point of contact for all their Microsoft Cloud Solution needs. This can include services such as Microsoft 365, Microsoft Azure, Disaster Recovery, Site Recovery Services and Dynamics CRM Online.

Cloud solutions are customized specifically for each customer and focus on driving internal productivity, collaboration and culture – which provides valuable business outcomes. This reduces the time needed for your internal IT department to overcome the learning curve for designing, planning, and deploying Microsoft 365 and could be allocated toward more strategic business initiatives.

The demand for Microsoft 365 from businesses that want to be more productive, collaborative and mobile continues to increase. By leveraging the expertise of a CSP, purchasing Microsoft 365 is seamless, the agreement lifecycle is automated, and the deployment process is managed by your service provider.

Partnering with a CSP doesn’t reduce any admin privileges, you will still have full access to the Admin Portal and see everything related to your Office 365 environment.

By working with a CSP, the customer decides what they want to administer and what they want their technology partner to control and/or support. Outsourcing parts of these backend processes lets the customer’s IT staff stay strategic and efficient as they focus on their core business.

CSPs not only offer Microsoft 365, but they include support and value-added solutions through services and applications that could all be added to one bill based on per user, per month pricing. Enhancements of working with a CSP include a new “concierge” style of services that include proactive onboarding support, early onsite services, as well as follow-up work.

By working with a CSP that offers 24/7 support, your IT admins have support for the deployment and administration of Microsoft 365 products. The CSP provider functions as an IT outsource to ensure any incident is proactively managed and solved.

This support assists internal IT departments with ongoing management of Microsoft 365.

Working with a CSP is like working with your favorite business partner as they spend the time to understand your business and ensure that if you don’t require a service or are consuming more than you should be action and guidance is provided.

CSPs build stronger relationships with customers and provide them with the best cloud solutions to empower their business.

Work with a Cloud Solution Provider that adds value.

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