Author name: Talia Brooks

What is 24/7 support?

Thought Leadership /
What does 24/7 mean? When you work with a Managed Service Provider (MSP) offering 24/7 support, you can expect continuous assistance to address any technical or network issues in your organization’s IT infrastructure. This includes troubleshooting hardware and software, resolving network support issues, performing IT maintenance, installing and updating software, managing data backups, and recovering [...]

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Reasons to hire a Managed Network Services Provider

Thought Leadership /
What does a Managed Network Services Provider do? A managed network services provider manages some or all aspects of design, implementation, support, maintenance, security, performance, and availability of an organization’s network infrastructure. The network infrastructure components outsourced to a managed network services provider could include internet access, data circuits, customer premises equipment (CPE), cabling, and

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Plow Networks Unveils Application to Optimize Microsoft 365 Licenses

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Brentwood, TN — April 1, 2024 — Plow Networks, a leading IT services provider, is thrilled to announce the launch of TenantDetective™, an innovative application designed to revolutionize how businesses manage their Microsoft 365 subscriptions. TenantDetective’s proprietary software leverages read-only access to scan a business's Microsoft 365 tenant and then meticulously analyzes usage data to

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How cyber insurance can shield your business from threats

Thought Leadership /
Data breaches, viruses, and cybercrimes can cripple a business. While proper cybersecurity software is a crucial first line of defense, even the best programs don’t guarantee protection from complex attacks. If you want extra security, consider taking out a cyber insurance policy for your business. Here are a few key ways cyber insurance can protect

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Ensuring infrastructure success: Navigating the post-Windows Server 2012 Era

Thought Leadership /
In the fast-paced world of technology, staying ahead of the curve is essential for maintaining optimal performance and security. With Windows Server 2012 reaching its end of support, companies must reassess and update their infrastructure to ensure a seamless and successful operation. In this blog post, we'll explore key aspects of your company's infrastructure that

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Should I get Microsoft 365 with an MSP? (4 Key Benefits)

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What’s so hard about getting a Microsoft 365 subscription for your business? Besides the initial setup and ongoing maintenance, you’ll need to configure it correctly to take advantage of Microsoft’s advanced security features. If you have a skilled in-house IT team, they can certainly take care of this for you. But if they’re already pressed

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Why EDR is an essential requirement for cyber insurance

Thought Leadership /
Cyber insurance helps cushion the financial impact of a data breach, but did you know that insurance carriers expect policyholders to meet them halfway? A company applying for a cyber insurance policy must demonstrate its effective cybersecurity policies and countermeasures. For example, many carriers require the applicant to prove that it is using an Endpoint

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Seven signs it’s time to consider a change for your Managed Service Provider

Thought Leadership /
Are you wondering if it’s time to switch your MSP? Your business’s managed IT service provider (MSP) is crucial in streamlining various ongoing tasks and responding to significant problems. Approximately 80% of business owners indicated they’re unhappy with the service their current MSPs provide. This means many businesses' overall productivity, security, and accomplishments could be

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