Author name: Talia Brooks

7 Hosted Phone System Options for Your Business

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Introduction Efficient communication is key to the success of any business. Hosted phone systems, also known as cloud-based phone systems, have revolutionized how companies manage their communication infrastructure. These systems offer flexibility, scalability, and a wide range of features that traditional phone systems can't match. In this blog post, we'll delve into several leading hosted [...]

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What are 6 Key Components of a Network Management System?

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Introduction In today's interconnected world, managing and optimizing network infrastructures is critical for businesses to ensure smooth operations and cybersecurity. This blog explores the six fundamental components of a Network Management System (NMS), highlighting their significance in maintaining robust IT environments. Network Management Systems (NMS) encompass tools and protocols that IT professionals use to monitor,

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Unlocking the Full Potential of Microsoft Teams: AI Features You Need to Know

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Microsoft Teams has become a ubiquitous tool for modern workplaces, facilitating seamless collaboration and communication among teams across the globe. However, beyond its basic functionalities, Teams harnesses the power of artificial intelligence (AI) to enhance productivity and user experience in ways that might surprise you. Here’s a closer look at some AI features within Teams

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Plow Networks Ranks Among Highest-Scoring Businesses on Inc.’s Annual List of Best Workplaces for 2024

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Plow Networks named among best workplaces Nashville, TN June 18, 2024 -- Plow Networks has been named to Inc.’s annual Best Workplaces list. Prominently featured on Inc.com, the list is the result of a comprehensive measurement of American companies that have excelled in creating exceptional workplaces and company cultures, whether operating in a physical or

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Maximizing Efficiency and Minimizing Costs with TenantDetective™: A Deep Dive into Microsoft 365 Optimization

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Microsoft 365 License Optimization in Four Steps In the realm of modern business operations, efficiency and cost-effectiveness are paramount. One area where organizations often overlook potential savings is in their Microsoft 365 subscriptions. With the advent of Plow Networks' TenantDetective™, however, companies now have a powerful tool at their disposal to analyze their Microsoft 365

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What you need to know about NEC end to on-site phone systems

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Attention Businesses Utilizing NEC Phone Systems: NEC, a trusted provider of phone systems, has announced significant changes to their business strategy. They will be phasing out on-premises phone systems, including the ones you might currently rely on. This transition will occur gradually over the next few years, ultimately leading to a complete exit from the

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Crafting Your Ideal IT Strategy: Comparing In-House vs. Managed Services

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Every business charts its course through the digital landscape, and at the heart of this journey lies a crucial decision: forming the perfect IT team. In this quest, companies often confront the crossroads of choosing between in-house expertise or the dynamic flexibility of managed services. As a seasoned managed IT service provider, Plow Networks recognizes

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The Advantages of Having a Microsoft Tier 1 CSP as Your IT Provider

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IT providers vary significantly in the solutions they offer, their response times, and the quality of service they deliver. Microsoft recognizes this diversity, so it has stringent criteria for its partnerships. Through its Cloud Solution Provider (CSP) program, Microsoft ensures excellence by setting high standards for its partners. Providers must go beyond offering Microsoft's Azure

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What is 24/7 support?

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What does 24/7 mean? When you work with a Managed Service Provider (MSP) offering 24/7 support, you can expect continuous assistance to address any technical or network issues in your organization’s IT infrastructure. This includes troubleshooting hardware and software, resolving network support issues, performing IT maintenance, installing and updating software, managing data backups, and recovering

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