What you need to know about NEC end to on-site phone systems
By
Talia Brooks 
Upcoming Changes to NEC Phone Systems
Attention Businesses Utilizing NEC Phone Systems:
NEC, a trusted provider of phone systems, has announced significant changes to their business strategy. They will be phasing out on-premises phone systems, including the ones you might currently rely on.
This transition will occur gradually over the next few years, ultimately leading to a complete exit from the on-premises UC business. Some models, like the XN120 and SL1100, have already reached their end of life.
Here’s what you need to know:
The notice affects these 3 models of the NEC on premise phone systems:
- NEC SL2100
- NEC SV9100
- NEC 3C
Key Dates to Remember:
End of New Deliveries (EON) – December 31, 2024: This marks the final date for placing orders for new products.
End of Shipment – March 31, 2025: NEC will cease shipping any hardware ordered before the EON date.
End of Service (EOS) – March 31, 2026: Support for technical assistance from NEC for the phone systems will cease.
End of Support for Software Assurance (EoSWA): Technical support for NEC software-related faults will no longer be available.
If you’d like more details about how these changes affect your business, please reach out to us at hello@plow.net, and we’ll schedule a call to discuss your options.
If you prefer not to continue with an end-of-life phone system for your business, there are alternative solutions available, such as migrating to a Cloud-Based Phone System, which offers numerous benefits.
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