Cut the $hIT Recapped: How technology is changing the recruiting and staffing industry

The recruiting and staffing industry is undergoing a significant transformation with the advent of technology. In this podcast episode featuring Tammy McCoy, Director of Sales, and James Terry, Chief of Staff, from Indeed Flex, Bryan discusses how their platform, and technology in general, are reshaping the landscape of finding talent and connecting companies with skilled individuals. They also discuss the staffing industry’s challenges and how technology is being leveraged to overcome these obstacles.

Challenges Faced by the Staffing Industry

Traditionally, the staffing industry has grappled with various challenges, from turnover costs to the limitations of conventional methods. With an extensive 28-year background at Staff Mark, Tammy McCoy shares insights into the industry’s evolution. One of the significant challenges discussed is the low retention rate of candidates within the staffing agencies. Only about 6.1% of candidates return for their second placement, emphasizing the need for a more effective and innovative approach.

Technology as the Solution

Indeed Flex, introduced as a startup in the UK and now making waves in the US, aims to address these challenges. The platform bridges companies and talent, providing a unique and innovative solution to the age-old matching problem. Instead of the traditional staffing agency model, Indeed Flex leverages technology to empower candidates, allowing them to choose assignments based on their preferences, such as pay rate, location, and working hours. This approach democratizes the process and streamlines the connection between employers and employees.

As described by James Terry, the platform presents a user-friendly experience reminiscent of a dating app, where candidates can select assignments that align with their priorities. This shift from a traditional agency model to a technology-driven platform gives individuals more control and choice over their work, contributing to a better work-life balance.

Impact of Remote Work and Changing Dynamics

The conversation also touches upon the impact of remote work, a significant paradigm shift brought about by the global pandemic. With more individuals desiring flexibility and the ability to work from home, Indeed Flex taps into this trend by accommodating preferences for remote work. The platform recognizes the changing dynamics of the workforce and seeks to match companies with candidates with similar expectations and working preferences.

Reducing Turnover with Technology

One noteworthy point discussed is the turnover reduction seen on the Indeed Flex platform. Turnover rates have decreased by allowing candidates to choose assignments based on their preferences. The platform’s focus on providing autonomy to workers and aligning them with opportunities that match their preferences fosters a sense of satisfaction. It reduces the likelihood of candidates seeking alternative employment.

Looking Ahead

The future looks promising as technology plays a pivotal role in reshaping the recruiting and staffing industry. Indeed Flex, with ambitious goals of becoming the top employer globally by 2030, is at the forefront of this transformation. The platform’s commitment to leveraging technology for the benefit of both employers and employees positions it as a critical player in the evolving landscape.


In conclusion, the recruiting and staffing industry is undergoing a transformative journey driven by technological advancements. Platforms like Indeed Flex are pioneering innovative solutions that prioritize individual preferences, reduce turnover, and adapt to the changing dynamics of remote work. Technology integration in the staffing industry will likely continue redefining how companies find talent and how individuals choose their work opportunities, ultimately shaping the future world of work.

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Plow Networks is a leading IT services provider, connecting businesses to technology since 2012. With deep expertise in network, cloud, and end user support services, we partner with clients to leverage technology in ways that simplify operations and fuel growth. Plow Networks is based in Brentwood, Tennessee.


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