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How to choose an effective Microsoft Cloud Solution Provider

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The Microsoft Cloud Solution Provider (CSP) program is designed to enhance the relationship between customers and Microsoft partners and provide customers with a purchasing motion to confidently and efficiently obtain the products and services to meet their business needs. This can be done through their Microsoft partner of choice, adding value to their cloud experience [...]

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Why (and how) businesses are moving to the Cloud

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Why companies are moving to the Cloud Businesses are moving to the cloud for a variety of reasons. Here are the top five: 1. Lowered capital expenditures. With cloud computing, the cloud provider supplies all the hardware (servers, storage devices, firewalls, switches, routers) that you would traditionally have to purchase and manage yourself. Moving to the cloud

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The trend toward a Zero Trust model for security

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More businesses are relying on zero trust security, a continuous process of validating the identity and access privileges of users in a network at every access point. Key points we'll discuss A zero trust architecture offers the flexibility to safely manage security across complex cloud environments, regulatory requirements and workflows. It’s too labor-intensive to maintain

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What is ITIL? Your guide to the IT Infrastructure Library

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ITIL is a framework of best practices for delivering IT services. ITIL’s systematic approach to IT Service Management (ITSM) can help businesses manage risk, strengthen customer relations, and build an IT environment geared for growth, scale, and change. View our IT supportWhat's the purpose of ITIL? ITIL focuses on automating processes, improving service management, and

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The hows, whys and benefits of employee-choice programs

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What is employee choice program? Traditionally, employers purchased work devices, stored them until new employees needed them, and then deployed them all at once. With an Employee Choice Program, employers offer their employees a chance to choose their work devices. Many businesses offer this choice to both the new joiners and employees looking to refresh their

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UCaaS vs. CCaaS: Choosing what’s best for your business

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What is the different between UCaaS and CCaaS? The battle between on-premise and cloud services had already been won, and the cloud came up on top. Now, it's no longer a question of choosing between on-premises vs. cloud, but rather, which cloud communications platform is better for your enterprise. This leads us to one of the dilemmas many businesses face today. Which is

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