What you need to know about NEC end to on-site phone systems

Attention Businesses Utilizing NEC Phone Systems:

NEC, a trusted provider of phone systems, has announced significant changes to their business strategy. They will be phasing out on-premises phone systems, including the ones you might currently rely on.

This transition will occur gradually over the next few years, ultimately leading to a complete exit from the on-premises UC business. Some models, like the XN120 and SL1100, have already reached their end of life.

Here’s what you need to know:

The notice affects these 3 models of the NEC on premise phone systems:

  • NEC SL2100
  • NEC SV9100
  • NEC 3C

Key Dates to Remember:

End of New Deliveries (EON) – December 31, 2024: This marks the final date for placing orders for new products.

End of Shipment – March 31, 2025: NEC will cease shipping any hardware ordered before the EON date.

End of Service (EOS) – March 31, 2026: Support for technical assistance from NEC for the phone systems will cease.

End of Support for Software Assurance (EoSWA): Technical support for NEC software-related faults will no longer be available.

If you’d like more details about how these changes affect your business, please reach out to us at hello@plow.net, and we’ll schedule a call to discuss your options.

If you prefer not to continue with an end-of-life phone system for your business, there are alternative solutions available, such as migrating to a Cloud-Based Phone System, which offers numerous benefits.

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About Plow Networks

Plow Networks is a leading IT services provider, connecting businesses to technology since 2012. With deep expertise in network, cloud, and end user support services, we partner with clients to leverage technology in ways that simplify operations and fuel growth. Plow Networks is based in Brentwood, Tennessee.

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