Author name: Molly Bacurin

What is Patching in Networking and How to Prevent Device Vulnerabilities

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Introduction Cyber-attacks are among the most prominent issues affecting businesses in the digital age. With increased digitized assets and cloud-based data storage, protecting your devices is more crucial than ever. Network patching is a critical method that organizations use to secure devices and networks from vulnerabilities. An effective patch management system protects sensitive data by

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Reboot Your Network with Ryan Recapped: Incident Severity

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Introduction In this month’s webinar, Ryan Harris, our Director of Service Delivery, defines the different incident severity levels and their impacts on your network. He shares best practices for responding to and remediating Severity 1 Incidents, the most critical incidents in networking. What Are Incident Severity Levels? Incident severity levels categorize the impact and urgency

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Managed Helpdesk Services: What They Are and Why They’re Important for Businesses

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Introduction Managed helpdesk services are outsourced IT services that assist a business’s employees with technology-related technological issues or questions. By outsourcing these services, IT professionals can focus on core business activities and let a managed helpdesk team handle smaller, more technical issues.    As technology becomes more central and critical to all business operations, organizations must

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Reboot Your Network with Ryan Recapped: Proactive Problem Management

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This month’s webinar is all about proactive problem management. Ryan Harris, our Director of Service Delivery, discusses the differences between incident and problem management and how you can proactively monitor your network to prevent recurring issues. What is Problem Management? Problem management is a process aimed at identifying and managing the root causes of incidents

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Jammin’ with James Recapped: The Modern Workplace Approach to MDM/BYOD

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In this month’s webinar, James Golden, Plow Networks’ Director of Technical Development, discusses the differences between BYOD and MDM policies. In this article, you will learn about enrollment types for Apple and Android, which will help you determine what type is best for your business. To start, here are some definitions: BYOD: Bring Your Own

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Reboot Your Network with Ryan Recapped: Change Control System

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This is the first entry in our series on optimizing your network infrastructure. In this month’s webinar, Plow Networks’ Director of Service Delivery, Ryan Harris, provides tips and strategies to help you establish an effective change control system. What is Change Control? Change control is the process that management uses to identify, document, and authorize

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Jammin’ with James Recapped: Transforming the Workplace with Microsoft Teams

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Key Features and Licensing Options In this month’s webinar, James Golden, Director of Technical Development at Plow Networks, highlights key features of Microsoft Teams and how to determine the best licensing option for your business. Teams is Microsoft’s secure communications platform that allows your team to collaborate within and across departments. Information is encrypted and

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