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Stay connected with voice and video calling using Microsoft 365 Business Voice.
Microsoft 365 Business Voice is a cloud-based phone system built for productivity. It integrates into Microsoft 365 for an all-in-one communication solution that combines calling, meetings, and messaging into a single application on your computer, tablet, mobile device, or desk phone.
DELIVERED FROM THE CLOUD
Work confidently with a reliable and secure cloud-based solution
EASY AND INTELLIGENT CALLING
Communicate with more flexibility, ease, and intelligence so you can stay connected
ALL-IN-ONE COMMUNICATION
Transform how work gets done by unifying calling, chat, meetings, calendar, and email
Make the most of your business voice and video calls
Take a quick look at some of the features and benefits of an all-in-one app that enables rich, reliable, and secure calling.
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Frequently asked questions
Microsoft 365 Business Voice is a cloud-based phone system built for small and medium-sized businesses. It enables users to make, receive, and transfer calls to and from landlines and mobile phones on the public switched telephone network (PSTN) in Microsoft Teams.
Microsoft 365 Business Voice is designed for small and medium businesses using Microsoft 365 that are seeking a modern phone system. It enables users to make, receive, and transfer calls to and from landlines and mobile phones on the public switched telephone network (PSTN) in Microsoft Teams.
Business Voice includes a phone system, a domestic calling plan, and audio conferencing. Alternatively, Business Voice without calling plan includes a phone system and audio conferencing, which allows a customer to purchase dial tone from a third-party provider.
You can see everything that’s included with Business Voice by visiting Microsoft 365 Business Voice service description.
Microsoft 365 Business Voice is experienced through the Microsoft Teams apps. Devices certified for Teams provide a seamless Teams experience on desk phones, conference phones, and meeting room systems.
Yes, you can transfer your phone numbers from your current service provider.
Yes, customers can work with their Microsoft partner to bring their own calling plan. A configuration called Direct Routing allows customers to connect voice trunks directly from their network to Microsoft Teams or interconnect 3rd party telephony entities such as call centers or analog devices.
Yes, you can transfer your phone numbers from your current service provider.
No. At this time customers must be on an eligible Microsoft 365 subscription to add-on Business Voice.
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