Network Services

Introduction Cyber-attacks are among the most prominent issues affecting businesses in the digital age. With increased digitized assets and cloud-based data storage, protecting your devices is more crucial than ever. Network patching is a critical method that organizations use to secure devices and networks from vulnerabilities. An effective patch management system protects sensitive data by [...]

Introduction In this month’s webinar, Ryan Harris, our Director of Service Delivery, defines the different incident severity levels and their impacts on your network. He shares best practices for responding to and remediating Severity 1 Incidents, the most critical incidents in networking. What Are Incident Severity Levels? Incident severity levels categorize the impact and urgency

Introduction Managed network services (MNS) are IT services a third party provides for managing the infrastructure, software, and technical support required to operate an organization’s network. With the rise of remote work, multi-cloud computing, and data-driven decision-making, organizations increasingly rely on efficient and secure network infrastructures to operate business seamlessly. Because of this, the importance

This month’s webinar is all about proactive problem management. Ryan Harris, our Director of Service Delivery, discusses the differences between incident and problem management and how you can proactively monitor your network to prevent recurring issues. What is Problem Management? Problem management is a process aimed at identifying and managing the root causes of incidents

Introduction In the modern business landscape, cloud computing has become a cornerstone of IT infrastructure. Organizations are increasingly relying on cloud-based solutions to store data, run applications, and manage critical operations. With this shift, ensuring that these cloud networks run smoothly and securely has never been more important. This is where cloud network monitoring comes

This is the first entry in our series on optimizing your network infrastructure. In this month’s webinar, Plow Networks’ Director of Service Delivery, Ryan Harris, provides tips and strategies to help you establish an effective change control system. What is Change Control? Change control is the process that management uses to identify, document, and authorize

Introduction In today's interconnected world, managing and optimizing network infrastructures is critical for businesses to ensure smooth operations and cybersecurity. This blog explores the six fundamental components of a Network Management System (NMS), highlighting their significance in maintaining robust IT environments. Network Management Systems (NMS) encompass tools and protocols that IT professionals use to monitor,

What does a Managed Network Services Provider do? A managed network services provider manages some or all aspects of design, implementation, support, maintenance, security, performance, and availability of an organization’s network infrastructure. The network infrastructure components outsourced to a managed network services provider could include internet access, data circuits, customer premises equipment (CPE), cabling, and

The essential guide to POTS The official birthday of the internet was January 1, 1983, and the world’s first smartphone was released in 1994. Since then, we’ve come a long way, building upon traditional phone systems to create the modern phone networks we know and love today. But those old phone systems have been showing their age for

Why companies depend on Plain Old Telephone Services (POTS) First of all, what is POTS? Plain old telephone services, or POTS, have been around in some form since 1876. But by the mid-2010s, many businesses began taking steps to reduce dependency on POTS, partly due to the mass migration to VoIP and partly due to