Hosted Voice

Introduction Hosted VoIP is a cloud-based telephony solution that uses the internet to facilitate voice, video, and data communications rather than relying on traditional phone networks. Users access communication features through the provider’s hosted platform, bypassing the complexity of managing in-house telephony systems. Hosted VoIP solutions typically include advanced features like call forwarding, voicemail transcription, [...]

Introduction Effective communication is essential for businesses to thrive and adapt. Choosing the right phone system can significantly impact collaboration and overall efficiency. In this post, we’ll explore two primary options: hosted (cloud-based) phone systems and on-premise (traditional PBX) systems. Our goal is to help you determine which system aligns best with your organization’s specific

Introduction In today’s fast-paced business environment, staying connected with customers is crucial. Enter Contact Center as a Service (CCaaS)—a revolutionary approach to managing customer interactions. CCAAS refers to a cloud-based model where businesses use a provider’s infrastructure to handle customer communications. Unlike traditional contact centers that rely on on-premises hardware and software, CCAAS leverages cloud

Introduction Efficient communication is key to the success of any business. Hosted phone systems, also known as cloud-based phone systems, have revolutionized how companies manage their communication infrastructure. These systems offer flexibility, scalability, and a wide range of features that traditional phone systems can't match. In this blog post, we'll delve into several leading hosted

Upcoming Changes to NEC Phone Systems Attention Businesses Utilizing NEC Phone Systems: NEC, a trusted provider of phone systems, has announced significant changes to their business strategy. They will be phasing out on-premises phone systems, including the ones you might currently rely on. This transition will occur gradually over the next few years, ultimately leading

Hosted VoIP has grown in popularity over the years. It is a secure, inexpensive, internet-based communication service that supports your business with minimal hassle. A hosted VoIP phone system likely includes all the communication features a business needs and then some, and it is an excellent choice for small businesses wanting to grow or maintain

What is the different between UCaaS and CCaaS? The battle between on-premise and cloud services had already been won, and the cloud came up on top. Now, it's no longer a question of choosing between on-premises vs. cloud, but rather, which cloud communications platform is better for your enterprise. This leads us to one of the dilemmas many businesses face today. Which is