The importance of a strong business backbone: the network infrastructure

Network Infrastructure is a Necessity in Today's World

A company’s productivity and efficiency depend on more than just capable, hardworking employees and high-functioning equipment like computers and phones.

Most businesses rely on the network to process customer orders and maintain client records. Communication between your business and your customers is vital, and it depends significantly on your network infrastructure. Consider your network infrastructure to be the backbone of your daily operations: everything else in your business relies on the strength and reliability of that backbone to operate successfully.

Running a business smoothly requires a robust and secure network infrastructure. Businesses without a solid infrastructure in place are more likely to suffer from a poor user experience for employees and clients or security issues that can affect employee productivity, increase costs or even damage brand reputation. It’s important to understand what network infrastructure really means and why it’s vital for your business. 

What is network infrastructure?

Network infrastructure connects devices together using an access point. But it’s also the hardware and software that enable network connectivity, communication, operations and management of a network. It provides the communication path and services between users, processes, applications, and external networks/the internet.

Problems with an Unreliable Network Infrastructure

Since almost all of your business operations rely on the functioning of your network, an unreliable network can severely affect business operations – maybe even to the point of being non-operable! Without a strong network infrastructure, access to business data may be delayed or lost. Your productivity will drop, and you may not be able to fulfill customer orders. If your internet access is down, you may be unable to check your inventory, and your phone system may be affected if you use VoIP.

If your employees are unable to access the information they need to do their jobs, they’re going to become frustrated. Employee morale will drop. In turn, customer satisfaction will decline as employees can’t meet the needs of your customers without a reliable network infrastructure, and you could end up with lousy customer reviews and a loss of repeat customers.

What are the benefits of Network Infrastructure?

Efficiency. Creating a secure network infrastructure minimizes downtime and ensures that productivity remains as consistent as possible.

Scalability. A solid network infrastructure supports the growth of your business without having to redesign your network.

Cost-effectiveness. The costs of running your network will be consistent, and you will experience fewer network disruptions that may affect your bottom line.

Security. Managed network services provide enhanced security and protection from annoyances like spam, malware and viruses, while also keeping your data safe and secure.

Reach. Network infrastructure enables your employees to be connected to your network, no matter their location.

Benefits to having someone else manage your network infrastructure

  1. It’s one less thing you need to worry about in your day-to-day operations – hiring a managed service provider to take care of your network frees up your time to handle your business priorities.
  2. You can eliminate the need to hire a full-time IT professional by outsourcing the management of your network.
  3. Keep your network efficient and secure by allowing someone else to actively manage the network. Continue to receive maintenance, like technology updates, while also being monitored for security vulnerabilities.
  4. Your managed service provider will become familiar with your company’s needs, so they can provide consistent support and make recommendations for improvements or efficiencies.
  5. There are varying levels of network support solutions available. Whether you need an annual assessment of your network or full and active management, a managed service provider can offer the best solution for your network and business requirements.

The network infrastructure is the backbone, or foundation, of a healthy business. All of your business activities, from administration to employee productivity to customer satisfaction, rely on the network.  Without communication with customers, there are no customers. Without access to inventory, client records, and order functions, you can’t keep happy customers. Reliable network infrastructure is the difference between a successful, profitable business and a failing one.

Your network infrastructure is the foundation of healthy business operations. Don’t neglect it.

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About Plow Networks

Headquartered in Brentwood, Tennessee, Plow Networks is a Total Service Provider (TSP) with several distinct business practices that, when consumed together, offer our clients a unique, best-in-class experience. We give organizations peace of mind, valuable time back and the economies of scale that come with having one technology partner that is focused on exceeding their expectations with every engagement.


Plow Networks
(615) 224-8735