AssistPath®

Always available... literally.

Keep mission-critical systems running smoothly, including hardware and software

Finding the right support for your infrastructure can be challenging, especially if you’re managing global teams with a mix of modern and legacy technology across dozens of vendors. We believe your focus should be on transforming your business instead of managing operations.

AssistPath® can help. We’re not a call service — we’re staffed with certified engineers and support analysts who serve more than 2,000 users and resolve more than 1,700 tickets per month on Windows and macOS.

Real-time support

Single-source accountability

Full visibility

Get round-the-clock support for all your compute, network, storage and cloud products with a single point of contact.

Our 24x7x365 Client Support Center help your IT teams fix problems fast, so your business has more time to focus on innovation. We’ll help you increase efficiency and improve IT service levels while simultaneously controlling costs.

Real-time dashboards for real-time insights.

Empower your team with analytics and reporting in real-time, web-based dashboards. Plow Networks’s dashboards provide data in real-time, so your data is never stale.

You’ll have access to highly customizable live reporting that can be viewed at any time and include details on active configuration items, ticket metrics, and more.

From issue to resolution with one partner.

Expert help from the same partner that designed and deployed your solution just makes sense. Even if we didn’t work on your environment, we can support it with a highly trained team that has both broad knowledge and deep technical experience. With more than 30 OEM certifications, we’ll connect you to the right person fast.

  • 24x7x365 support
  • Streamlined incident resolution
  • Improved troubleshooting and IT staff experiences
  • Optimized IT operations

Keep critical setbacks from slowing your growth.