Keep mission-critical systems running smoothly with AssistPath®.

Finding the right support for your infrastructure can be challenging, especially if you’re managing global teams with a mix of modern and legacy technology across dozens of vendors. We believe your focus should be on transforming your business instead of managing operations.

AssistPath® can help. We’re not a call service — we’re staffed with certified engineers and support analysts who serve more than 2,000 users and resolve more than 1,700 tickets per month on both Windows and macOS.

Get round-the-clock support with a single point of contact.

Our 24x7x365 Client Support Center helps your team fix problems fast, so your business has more time to focus on innovation. We’ll help you increase efficiency and improve IT service levels while simultaneously controlling costs.

Real-time support

Single-source accountability

Full visibility

Comprehensive support for both PC and Mac systems.

You shouldn’t have to find different IT partners to handle your various desktop systems. Plow Networks is a one-stop-shop for all your Mac and PC needs, including peripherals like monitors, printers, and more.

Whether you use Macs, PCs, or both, your systems require continuous maintenance and attention. Our IT experts are operating system agnostics – we don’t discriminate and will work with your preferences.

From issue to resolution with one partner.

Expert help from the same partner that designed and deployed your solution just makes sense. Even if we didn’t work on your environment, we can support it with a highly trained team that has both broad knowledge and deep technical experience. With more than 30 OEM certifications, we’ll connect you to the right person fast.

  • 24x7x365 support
  • Streamlined incident resolution
  • Improved troubleshooting and IT staff experiences
  • Optimized IT operations

Real-time dashboards for real-time insights.

Empower your team with analytics and reporting in web-based dashboards that can be viewed at any time. Our reporting dashboards provide data in real-time, so your data is never stale.

You’ll have access to highly customizable live reporting that includes details on active configuration items, ticket metrics, and more.

For small businesses looking to fully outsource IT support, AssistPath Total® is for you.

IT is not your company’s core business, yet it is critical for your success. Our help desk outsourcing services allow your business to benefit from the most highly qualified, certified and technical staff anywhere your team is located.

It’s the peace of mind you deserve while running your day-to-day business.

Contact us.

Keep critical setbacks from slowing your growth.