Contacts and Escalation List
Client Experience
Jana Speer, Director of Client Experience, jspeer@plow.net, 615-622-0568
Jason Cross, Technical Account Manager, jcross@plow.net, 615-703-5334
Alison Williams, Client Success Manager, awilliams@plow.net, (615) 392-1940
Sales Operations
Support Services
Zack Brown, Director, Support Services, zbrown@plow.net, 615-622-0997
Justin Bruce, Service Desk Supervisor, jbruce@plow.net, 615-205-4655
Spencer Brown, Service Desk Supervisor, sbrown@plow.net, 615-437-3610
Charles Uplinger, NOC Manager, cuplinger@plow.net, 615-622-2747
Service Delivery
Ryan Harris, Director, Service Delivery, rharris@plow.net, 615-622-2247
Renee Martin, Telecommunications Services Manager, rmartin@plow.net, 615-622-9462